Remote Learning Resources

NYC Public Schools move to remote learning for all students

Teaching Resources for Staff

These pages will be frequently updated in the coming weeks in order to best meet the needs of teachers and students. They are a work in progress and teams are working around the clock to ensure the best possible online experience for our teachers. All members of our school communities are encouraged to regularly visit schools.nyc.gov/learnathome to access the most current learning resources and important information for engaging in remote instruction.

  • TeachHUB: Links to applications and programs for a variety of online instructional resources, including Grade Band Instructional Resources in all subject areas.
  • Teach From Home: (requires sign in) A new section of the InfoHub​ that will have up to date information, including announcements and updates on professional learning opportunities.
  • NYCDOE | DIIT remote learning calendar

NYCDOE Remote Learning Portal

The DOE has created a remote learning portal to support students and teachers. The portal provides quick links to online learning platforms such as Google Classroom, Microsoft Teams, and Actively Learn.

  • Students should sign in with their DOE Student Accounts
  • Teachers should sign in with their DOE credentials.

Create Your NYC Schools Account Here!

Did you know that you can track your child’s education on any computer, phone, or tablet? The NYC Schools Account (NYCSA) is an app that lets you see your student’s grades, attendance, fitness results, schedule, and more from anywhere and in all DOE languages: Arabic, Bengali, Chinese, English, French, Haitian Creole, Korean, Russian, Spanish, and Urdu. Get started right now!

Creating an account is as easy as 1, 2, 3! You can get started now with just an email address and a few basic details.

Translation and interpretation

Translation and interpretation resources continue to be available for all DOE staff to communicate with non-English speaking families. Please share the information below with all school staff to ensure non-English speaking families are receiving your school’s communications and are not missing out on any crucial resources. The Translation & Interpretation (T&I) Unit and DOE-contracted vendors are doing their best to maintain levels of service, as staff have transitioned to working remotely. Here are updates on the language services that are available:

For questions regarding language-access supports and resources, contact your Field Language Access Coordinator (FLAC), or the Translation & Interpretation Unit at LACoordinators@schools.nyc.gov. Please note that the Translation & Interpretation Unit’s main phone line is currently not being answered, as staff work remotely. Any questions should be sent via email.

Remote Learning Device Request

To help students stay connected during emergencies, the DOE is lending internet-enabled iPads to support remote learning for students. If you would like to request a device for a NYC student in your family, please fill out the form below. The DOE will use the contact information you provide to get in touch with you to discuss when and where you can pick up a device. Priority will be given to students most in need, and all devices are granted on a temporary basis and will later need to be returned. There is a limit of one device per student.


Providers Offering FREE Wi-Fi or Special Accommodations

Internet service providers Comcast, Charter Communications/Spectrum and Altice USA are offering 60 days of free Wi-Fi service.

Click here for additional information and how to access services.

Restrictions may apply in some cases.

For the next 60 days AT&T, Verizon, T-Mobile and Sprint are offering special accommodations to customers.

  • Increased or unlimited data, no terminations, waived late fees, mobile hotpot options

Click here for additional information and how to access services.

Restrictions may apply in some cases.

How to use your Phone as a Hotspot – (if available)

A personal hotspot lets you share the cellular data connection of your device when you don't have access to a Wi-Fi network. See instructions for iOS and Android.

Technical Support Options

The Tech Helpdesk is available to staff, students, and parents during this COVID-19 shift to remote learning. If technical support is needed (logging in, printing, smartboards, telephone problems, internet connectivity, etc.) contact the NYCDOE IT Helpdesk Online or via phone:

(718)-935-5100

Remote Devices Help Desk for Parents and Families (Specific to remote device issues and available in multiple languages) via phone:

(718) 935-2200

Activities for Students

The materials on the DOEs Learn at Home pages are designed to provide supplementary learning resources to students in the event that students may need to be home from school. We encourage you to use this time to continue your student’s learning while they are at home.

These materials do not replace what your child has been learning at school, but during this unusual time it is important that students continue to read, write, do social studies and science activities, and work on math problems.

Click here for the DOEs activities for students page.

Remote learning resources, instructions and how-tos for teachers, students and parents

CUNY Continuity for Students

A Message from CUNY

We know you have a lot on your mind and a lot on your plate, so CUNY wants to make the transition to distance learning as easy as possible for you. Use this page as a hub for resources, tools, and tips to help you finish the Spring 2020 semester off strong. Don’t let the idea of distance learning add to your stress: whether through a webinar, or even a text message, the goal is for instructors and students to stay connected and keep learning going. With constant communication and a little bit of flexibility, together, we’ll get through this.